Customer experience

If you’ve ever enjoyed the magic of Disney or an interactive exhibit, you’ve experienced global-themed entertainment firsthand......

PandaDoc's Ali Spinelli explains the keys to building successful revenue engines, and why CX Ops might be your missing link....

Ali Spinelli joins our host Sandy Robinson to discuss the importance of adaptability and relationship-building in RevOps, and more!...

What’s your company’s plan for growth in today’s market? If your strategy revolves around mass acquisition, you might be in trouble....

Discover how customer journey testing can transform your customers' experience through iteration based on data. And why RevOps should manage this process....

Discover the power of customer journey retargeting in speeding up your sales cycle and increasing conversions....

Discover the difference between ICPs and buyer persona, and learn how to create them to improve your revenue strategy....

Learn how to create, store, organize, distribute, and manage sales content to improve sales performance and speed up the sales cycle....

ABM is a strategy that revolves around identifying your key accounts and devoting your time and resources to those with the highest value to your org....

Understanding the experience your customers are having along their customer journey can help you spot the problems hidden in your revenue organization....

RevOps teams should create customer journey maps to gain insight into all revenue functions and improve their organization's customer experience. Learn how....

Align sales and customer success teams by implementing handover processes to streamline the customer journey and increase revenue retention....

Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....

Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....

Utilize the design thinking mindset to creatively solve RevOps problems. Design thinking emphasizes creativity, user-centricity, and data....