Members-only Customer experience How customer journey testing can improve your CX Discover how customer journey testing can transform your customers' experience through iteration based on data. And why RevOps should manage this process....
Members-only Customer journey Using customer journey retargeting to increase sales conversions Discover the power of customer journey retargeting in speeding up your sales cycle and increasing conversions....
Members-only Strategy The role of RevOps in navigating M&A integrations RevOps has a place at the table in merger and acquisition integrations. Jayesh explains why RevOps is vital in ensuring alignment and great CX....
Members-only Marketing Operations Ideal customer profile (ICP) vs buyer persona Discover the difference between ICPs and buyer persona, and learn how to create them to improve your revenue strategy....
Members-only AI & automation Level up your marketing with campaign operations Discover what campaign operations involves and how this marketing operations function can benefit your marketing strategy through automation and data....
Members-only Sales Operations What is sales content management? Learn how to create, store, organize, distribute, and manage sales content to improve sales performance and speed up the sales cycle....
Members-only Marketing Operations What is account-based marketing? ABM is a strategy that revolves around identifying your key accounts and devoting your time and resources to those with the highest value to your org....
Members-only Customer journey How to map the customer journey for revenue operations success RevOps teams should create customer journey maps to gain insight into all revenue functions and improve their organization's customer experience. Learn how....
Members-only Customer success operations A strategic guide to monetizing customer success Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....
Members-only Customer success operations How systems and data play a pivotal role in CS Operations Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....
Members-only Customer experience Utilizing design thinking principles in revenue operations Utilize the design thinking mindset to creatively solve RevOps problems. Design thinking emphasizes creativity, user-centricity, and data....
Members-only Product-led growth How to build a culture that values customer interaction in product-led growth In product-led growth, giving your customers value is the number one driver of growth. So how do you prioritize customer satisfaction?...
Members-only Metrics RevOps, data, metrics, and CX: The ultimate recipe for explosive growth and efficiency By embracing data-driven metrics companies can gain a holistic view of customer data and insights, leading to improved CX and increased revenue....
Members-only Customer experience How can revenue operations benefit my customer and employee experience? Ash Finnegan, Digital Transformation Officer at Conga, discusses the ways revenue operations can improve customer and employee experience through data transparency & alignment....
Members-only Alignment How revenue & customer success can work together more effectively Discussing the importance of close relationships between revenue & customer success teams, we present a Q&A from the Future of SaaS Festival where experts provide insights on how closer collaboration can work together to drive growth, adoptions, and of course, revenue....